Production Timeline
At Azoir & Co., every piece is crafted with precision and intention. Many of our designs are produced made-to-order, ensuring exceptional quality and attention to detail.
Estimated Production Times
Custom Creations: 7–14 business days
Large or Complex Orders: Production timelines are provided individually within the quote.
Production begins once the following are completed:
• Final design approval
• Payment confirmation
• All specifications are finalized
Delays in approvals or missing specifications may extend production timelines.
Rush Production
Expedited production may be available depending on workshop capacity.
Please note:
• Rush service may incur additional fees
• Availability must be confirmed in writing
• Certain designs may not qualify for rush production
We recommend contacting our team prior to placing a rush request.
Insurance & Delivery
All shipments are fully insured while in transit.
For security purposes:
• Signature confirmation is required for most deliveries
• Risk transfers to the customer once delivery is confirmed
If a package arrives visibly damaged, customers must notify Azoir & Co. within 24 hours of delivery.
International Orders
International clients are responsible for all applicable:
• Import duties
• Taxes
• Customs clearance fees
• Brokerage charges
Azoir & Co. cannot be held responsible for customs processing delays.
Shipping Address Accuracy
Customers are responsible for ensuring shipping information is accurate at checkout.
Azoir & Co. cannot be held responsible for:
• Incorrect shipping addresses
• Failed delivery due to customer error
Address modifications after shipment cannot be guaranteed.
Order Tracking
Once your order ships, tracking information will be provided via email.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
External Delays
While we strive to deliver every order on schedule, Azoir & Co. is not responsible for delays caused by circumstances beyond our control, including:
• Shipping carrier disruptions
• Weather conditions
• Customs processing
• Material supply delays
• Force majeure events
Should delays occur, our team will communicate updates promptly.
Contact
For production updates or shipping inquiries:
Azoir & Co.
