How do I start an engagement ring commission?
Begin with a short conversation — tell us the occasion, the person, a stone you love, or simply a feeling. A designer replies within one business day. Sending your request carries a $60 design fee; the consultation that follows is in person in New York or by video from anywhere, with no obligation.
Can you design around a stone I already have?
Yes. We can reset your existing stones or rework inherited metal into something you'll actually wear, while keeping the story intact. If you'd rather start fresh and have something specific in mind, we'll source it, and you approve every stone before it's set.
Will I see the ring before it's made?
Always. You'll see your design as a professional CAD render — from every angle, at true scale — long before any metal is touched. You approve exactly what you'll receive.
How much does a custom engagement ring cost?
Because every piece is one of a kind, there's no set price list. Once your design is defined we send a detailed quote, so you know the full cost before committing to production. Your budget is part of the conversation from the very start — we design to it, not around it.
What is the design fee?
It's $60, paid when you send your request. It reserves your designer's time to create your three concepts and photorealistic render — the creative work that turns an idea into something buildable. The full $60 is credited toward your piece's final price. Because it pays for design work, it isn't refundable.
How long does a custom engagement ring take?
It depends on the piece and its complexity. Most commissions take a few weeks from approved design to delivery; your exact timeline is shared with your quote. If you're working toward a specific date, tell us early and we'll plan around it.
