Can you redesign an heirloom or reuse my stones?
Yes. Heirloom redesign is one of our favorite things to do. We can reset your existing stones or rework inherited metal into something you'll actually wear, while keeping the story intact.
Do I need to know what I want it to become?
Not at all. Most people arrive with a feeling rather than a finished idea: a photo, an heirloom, a color, a memory. Our job is to listen and shape it into something real. There are no templates and no pressure to decide.
Will I see the new design before it's made?
Always. You'll see your design as a professional CAD render, from every angle and at true scale, long before any metal is touched. You refine it over up to two rounds of revisions, and nothing is cast until you approve the final design.
How much does an heirloom redesign cost?
Because every piece is one of a kind, there's no set price list. Once your design is defined we send a detailed quote, so you know the full cost before committing to production. Your budget is part of the conversation from the very start: we design to it, not around it.
What is the design fee?
It's $60, paid when you send your request. It reserves your designer's time to create your three concepts and photorealistic render. The full $60 is credited toward your piece's final price. Because it pays for design work, it isn't refundable.
How long does a redesign take?
It depends on the piece and its complexity. Most commissions take a few weeks from approved design to delivery, and your exact timeline is shared with your quote. If you're working toward a specific date, tell us early and we'll plan around it.
